Every organisation, regardless of size should have Policy and Induction Manuals in place. It doesn't have to cost the earth but it may save you paying the earth for not providing sufficient training and/or information to new employees.

Re-training is an expensive process so it is worthwhile to get it right first time.

Getting a new start in a new company can be a traumatic experience for both new and existing members of staff. Induction Manuals overcome some of the hurdles of defining responsibility; limits to confidentiality; the chain of command and essentially who to turn to in times of need.